Implementation Consultant

Multiple Positions Available

The Implementation Consultant is responsible for the technical implementation of large and small-scale professional service projects. They are a strategic thinker and team player, comfortable working at a fast pace. The right candidate will have considerable experience with enterprise software applications, software implementations, good knowledge of technical concepts, and knowledge of subscription billing and management solutions.

Responsibilities:

Perform business and technical requirements gathering, use-case discovery, and platform analysis
Serve as the primary day-to-day contact for clients, third-party vendors, partners and internal project stakeholders
Collaborate with the Engineering team to develop estimates and overall implementation solution plans
Serve as the lead for all implementation and integration efforts
Define and document best practices and contribute to company knowledge sharing efforts
Identify and define integration points with third party solutions
Define and document tools and technologies used for system implementations
Perform problem analysis (identify root causes, outline resolution options, and take appropriate actions to resolve problems)

Requirements:

Experience as an Implementation Consultant
Bachelor's degree or equivalent, Computer Science, Info Systems or similar degree preferred
Intermediate level proficiency in Microsoft PowerPoint and Excel.
The ability to travel on a limited basis
Ability to identify, structure and solve business problems
Excellent interpersonal, organizational, written, and oral communication and presentation skills
Demonstrated ability to interact with senior leadership internally and externally
Commitment to professional and personal growth
Great analytical skills
Data-driven approach

Top skills & proficiencies:

Teamwork
Big Picture Thinking
Work Well Under Pressure
Communication
Problem Solving
Critical Thinking
Relationship Building

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